About Bongo East + Game Point:

Bongo East + Game Point is a unique and vibrant cafe located in Nashville, offering a dynamic combination of specialty coffee, delicious food, and a curated selection of board games. As a hub for the community, our cafe provides a welcoming and inclusive space where guests can enjoy great food and drinks while engaging in friendly competition and socializing with friends and family.

Position Overview:

We are seeking an enthusiastic and customer-focused Front of House Cafe Worker to join our team at Bongo East + Game Point. In this role, you will be responsible for providing exceptional service to our guests, from taking orders and serving food and beverages to assisting with game rentals and creating a memorable experience for every visitor. If you're passionate about hospitality, love working in a fun and dynamic environment, and enjoy being a part of a close-knit team, we want to hear from you!

Responsibilities:

• Greet customers with a friendly and welcoming demeanor as they enter the cafe.
• Assist guests in selecting menu items and provide recommendations based on their preferences.
• Take customer orders accurately and efficiently using our POS system.
• Prepare and serve a variety of coffee beverages, teas, and cafe menu items with attention to detail and quality.
• Explain and demonstrate game rules and assist customers in selecting board games for their enjoyment.
• Ensure that all food and beverages are presented in an attractive and appetizing manner.
• Handle cash and credit card transactions, including processing payments and providing change.
• Maintain cleanliness and organization of the front-of-house area, including wiping down tables, restocking utensils and condiments, and keeping the beverage station tidy.
• Monitor inventory levels of cafe supplies, and equipment and communicate any shortages or replenishment needs to management.
• Uphold food safety and sanitation standards at all times, including proper handling of food, adherence to hygiene protocols, and regular cleaning and sanitizing of surfaces and equipment.

Qualifications:

• Previous experience in a customer service or hospitality role, preferably in a cafe or restaurant setting.
• Passion for board games and a willingness to learn and teach game rules to customers.
• Excellent communication and interpersonal skills with the ability to interact positively with customers and coworkers.
• Strong multitasking abilities and the capacity to work efficiently in a fast-paced environment.
• Attention to detail and a commitment to upholding high standards of quality and cleanliness.
• Flexibility to work a variety of shifts, including mornings, evenings, weekends, and holidays.
• A positive attitude and a passion for creating memorable experiences for guests.

Benefits:

• Competitive hourly wage
• Opportunities for advancement and career growth within the company
• Employee discounts on food, beverages, and merch
• A welcoming and inclusive work environment with a supportive team

If you're passionate about hospitality, love board games, and enjoy engaging with people from all walks of life, we'd love to hear from you. Join the Bongo East + Game Point family and be a part of Nashville's thriving cafe and gaming community!